FAQs on BeautyCeuticals LLC

What are the delivery charges for orders from the BeautyCeuticals LLC?
Standard Delivery: It costs $10.99 to $15.00 depends on product weight and takes 6-10 working days to deliver
What is the USA Standard Delivery?
Standard Delivery: It costs $10.99 to $15.00 depends on product weight and takes 6-10 working days to deliver
Can I make payment through Credit card or Debit Card?
You can make payment through most major credit or debit cards and Paypal
What happens if I haven't received my Order?
We will always endeavor to resolve any delivery issues as quickly as possible. If you believe your order has been lost, please contact our Customer Service Team with your order reference number within 14 days from your order dispatch date. You will need to fill out a denial of receipt form so we can investigate further. No replacement or refund will be offered until a full investigation is complete.
Do you deliver to BFPO or PO Box addresses?
We are only able to ship to BFPO addresses that service USA, this is due to the dangerous goods act. We are unable to deliver to PO boxes or any countries outside of the USA.

For assistance with delivery queries please contact our Customer Service Team.

Email: info@beautyceuticalsllc.com or Phone:   (001) 636 795 2811

What if your product is faulty or damaged?
We will always do our best to ensure that your product arrives correctly and in perfect condition. Sometimes, however, mistakes do happen, and we want to be able to resolve them for you as quickly as possible. In this case you can either:
Call our Customer Services Team on 636 795 2811 to arrange a return, refund or replacement, or email them at info@beautyceuticalsllc.com. Please remember to include the following information if you email: name, email address, order number, product code and reason for return. Please also state clearly whether you would like a refund, an exchange or a replacement.
What will be Return Delivery Charges if product is faulty or damaged?
In the case of faulty or damaged items, or order errors, we will refund the cost of returning the items to us via USPS. Please contact our Customer Service Team to request this. When posting items back to us please make sure to request a tracking number from post office, as we can’t take responsibility if the product is lost without this.
If I want refund for my order, how will it be Paid?
Refunds will be paid onto the same credit or debit card from which payment was taken for items returned to us. The refund value will be for the price paid when the order was placed. Refunds will only be processed once the item is received back.
Do you deliver to other countries other than USA?
For now we deliver within USA only.
What are the cancellation, returns and refund policy?
You may cancel your order (or any part of it) at any stage before the Products are dispatched to you, and up to 14 days afterwards. Please refer to your (“Dispatch Confirmation”) email for the Returns Procedure for online orders or by contacting our Customer Services team at info@beautyceuticalsllc.com or on 636 795 2811.
How secure is shopping on you online shop? Is my data protected?
BeautyCeuticals LLC online store is fully secure website with SSL certificate. Your data is fully protected
Do you delivery during Christmas?
We do not deliver during Christmas Holidays.